COOKIES POLICY
Effective Date: 03 / 06 / 2025
Last Updated: 03 / 06 / 2025
Relay North is a trading name of T.E. O’Kane Ltd, registered in England and Wales (Company No. 13860239), with a registered office at Kingfisher House Hurstwood Grange, Hurstwood Lane, Haywards Heath, United Kingdom, RH17 7QX.
At Relay North, we are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website www.relaynorth.com, contact us for business inquiries, or apply for job opportunities.
We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other relevant UK data protection laws.
1. Information We Collect
We collect personal data in the following ways:
1.1 When You Contact Us (General Inquiries)
If you get in touch via our website contact form or email, we may collect:
- Name
- Email address
- Phone number (if provided)
- Message content
1.2 When You Apply for a Career Opportunity
If you contact us about a career opportunity or send us your CV, we may collect:
- Name
- Email address
- Phone number
- CV/Resume (including work history, education, and relevant skills)
- Cover letter or additional information you provide
2. How We Use Your Information
We use your personal data for the following purposes:
2.1 General Inquiries & Business Communications
- To respond to your inquiries and provide relevant information
- To communicate regarding business opportunities
- To maintain professional correspondence
2.2 Career Applications
- To assess your application and suitability for career opportunities
- To contact you regarding interview scheduling or further discussions
- To keep records for compliance and internal hiring processes
- To consider you for future job opportunities unless you request deletion of your details
We do not use your personal data for marketing purposes without your consent, nor do we share it with third parties for advertising.
3. Lawful Basis for Processing
Under UK GDPR, we rely on the following lawful bases to process your personal data:
- Legitimate Interests: Responding to inquiries and reviewing career applications
- Consent: When you voluntarily submit your details via the contact form or career application
- Legal Obligation: To retain certain records for UK employment or financial regulations
If your application is successful, we may process your data further as part of contractual employment obligations.
4. Data Retention
We retain personal data only for as long as necessary:
- General inquiries: Up to 6 months after last contact
- Career applications (unsuccessful candidates): Up to 12 months from the application date, unless you request deletion sooner
- Career applications (successful candidates): Retained as part of employment and independent trading records, subject to separate internal policies
To request the deletion of your CV or application data, please contact us at privacy@dynamo-direct.com.
5. Your Data Protection Rights
Under UK GDPR, you have the right to:
- Access: Request a copy of the personal data we hold about you
- Rectification: Request correction of inaccurate or incomplete data
- Erasure (Right to be Forgotten): Request deletion of your personal data
- Restriction of Processing: Request to limit how we use your data
- Object: Object to processing based on legitimate interests
- Data Portability: Request transfer of your data to another provider
To exercise your rights, please email us at:
📩 privacy@relaynorth.com. We will respond within one month, in line with UK GDPR.
6. Data Security
We implement robust security measures, including:
- Secure servers for data storage
- Access controls to restrict who can view personal data
- Encryption of sensitive data (where applicable)
Although we take all reasonable precautions, no data transmission over the internet is 100% secure.
7. Third-Party Links & Cookies
Our website may contain links to third-party websites. We are not responsible for their privacy practices or policies.
We do not use cookies for tracking or analytics. If this changes, we will update this policy and provide a Cookie Policy.
8. Contacting Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, you can reach us at:
If you are dissatisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):
9. Changes to This Policy
We may update this Privacy Policy periodically. Any significant changes will be communicated on our website.
Last Updated: 03 / 06 / 2025